Supanote's revenue growth can be broken down into four key components:
Revenue = f(acquisition, onboarding, EnR, monetization)
Component Key Metrics Primary Goal Acquisition
Visit-to-signup ratio
Increase qualified traffic
Onboarding
Signup-to-activation rate
Drive first note creation
EnR
DAU/MAU, retention rates
Progress users through segments
Monetization
Free-to-paid conversion
Optimize ARPU
Note that for Supanote's stage (although we have PMF already but we aren't in early scaling stage either), we have to focus on % new user retention and % activation rate.
User Type | Key Metrics |
Casual Users | Logged in ≤ 3 times in the last 30 days. Created ≤ 2 notes, no integrations, minimal engagement. |
Core Users | Logged in 4–10 times in the last 30 days. Regular note creation, some template usage, or basic collaboration. |
Power Users | Logged in > 10 times in the last 30 days. Use advanced features (templates, integrations, collaboration). |
Aspect | Casual Users | Core Users | Power Users |
Login Frequency | Sporadic (monthly) | Regular (weekly) | Daily or multiple times per day |
Note Usage | Simple notes, infrequent | Organized notes, frequent | Highly detailed and structured notes |
Feature Adoption | Minimal, basic features | Moderate, templates/integrations | Extensive, advanced features |
Collaboration | Rarely collaborate | Occasional collaboration | Frequent and active collaboration |
Integrations | None | Exploring basic integrations | Fully integrated with workflow |
Each user segment has distinct characteristics and behaviors:
Metric Casual Users Core Users Power Users Monthly Logins
≤3
4-10
>10
Notes Created
≤2
3-10
>10
Features Used
Basic notes only
Templates & basic integrations
Advanced features
Collaboration
None
Occasional
Frequent
Key areas to investigate:
Focus metrics:
Priority questions:
Essential events to track:
Near-term opportunities:
Area Action Expected Impact Onboarding
Streamline first note
+20% activation
Templates
Improve discovery
+15% adoption
Integrations
Simplify setup
+10% connection rate
Focus on:
Critical user realizations:
Moment Trigger Impact Dictation Accuracy
First successful note
Initial activation
Template Value
Time saved
Core user conversion
Integration Benefits
Workflow automation
Power user conversion
Immediate priorities:
Medium-term focus:
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